Physiotherapy. Delivered.
613 Physio is a mobile physiotherapy clinic that brings the best treatments right to your door — you heard us right. No more impersonal, factory-like physio centres, only personal, one-on-one treatment in your environment. No machines, waiting rooms, or distractions — ever.
We focus on you to not only relieve your pain but to restore your physical independence by including coaching and education, so you can prevent pain in the first place.
How We Do Physio
Free Phone Consult
We want to hear your story. Listening to you is the first step in understanding what kind of treatment or treatments you need.
Physio to Your Door
Your initial assessment is an important step in building a sustainable and successful treatment and/or maintenance plan.
Regular Sessions
In-person or virtual appointments can be scheduled à la carte or as part of a larger treatment plan, to fit your needs.
Maintenance
Getting you back on your feet is just the first step. Our long-term goal is educating you to prevent injuries so you don’t need us.
How is 613 Physio Different?
PEOPLE AND PLACE. After years working in physiotherapy ‘mills’, we realized that most clinics didn’t offer patients what they really needed — personalized care in a familiar and comfortable environment, your home.
We realized that our patients deserved the exact same care that we would offer our families, so in 2016, we established 613 Physio. From the beginning, we have focused on providing a mobile physiotherapy service that understands your lifestyle, custom builds treatment plans, and teaches you how to prevent injuries and become independent of us over the long term.
At 613 Physio we have always valued relationships over money and prefer to treat you as family rather than clients. We don’t quit until the job is done, all while having a little fun along the way.
Karen Hidalgo, BScHK, MScPT
Owner & Physiotherapist
Karen graduated in 2011 from Queen’s University. Through the years, she has taken many post graduate courses to advance her knowledge and skills. Karen has gained valuable experience as a physiotherapist, and her goal is to teach patients the importance of integrating physical therapy into their daily routine. She loves to share her knowledge and create a sense of community where patients trust the process and ask for help or questions when need it.
Sébastien Beaulieu, BSc., MScPT
Physiotherapist
Sébastien graduated in 2014 from the University of Ottawa. His passion for learning continues to drive him to deepen his knowledge and skills in order to help patients succeed in reaching their goals. Sébastien provides individualized treatment based on manual therapy, rehabilitation exercises, and client education in order to achieve his patients’ goals and maximize their quality of life.
Tracy MacGregor, BScHK
Kinesiologist, FST specialist
Tracy graduated in 2012 from the University of Ottawa with a Bachelors of Science, honours in Human Kinetics. Over the years, she has learned new skills and practices in the hopes of making a positive impact on her client’s lives. Working as a Kinesiologist, Tracy finds great joy in helping people. Her goal is to enable people to move their bodies freely without pain and dysfunction, and to enforce that there is never a better time to start working on that than now.
Justin Gibson
Rehabilitation Specialist & FST Practitioner
Putting Our Patients First
Our company philosophy is founded on a patient-first perspective. We know that you want to feel better fast, your time is precious, you work hard for your money, and that your convenience is paramount. With this in mind, we decided to remould the traditional Physiotherapy model to fit our perspective. We love our job, we love our patients, and we are proud to bring the best treatment to your doorstep.
Contact
Hours
Monday 8AM–7PM
Tuesday 8AM–7PM
Wednesday 8AM–7PM
Thursday 8AM–7PM
Friday 8AM–7PM
Saturday CLOSED
Sunday CLOSED
admin@613physio.com
613.899.9163
Questions?
We might have answered your question already, check out our FAQs below. If you can’t find the answer you’re looking for, please reach out — we’re always happy to chat!
FAQ
Do I need a referral to see to see a physiotherapist?
No, you do not need a referral from your doctor to see a physiotherapist. However, some extended health benefits require a doctor’s referral to reimburse you for your claim.
Will my insurance company reimburse me if I choose 613 Physio?
Yes, our physiotherapists are all registered and will provide receipts that are accepted by most insurance companies. For example, most federal public servant plans provided by Sun Life, Great-West Life, etc. are covered. We also except Blue Cross (RCMP, DVA, etc.).
Can I do direct billing through my insurance company?
You will be required to provide payment at the conclusion of each of your sessions and a receipt will be issued. You will need to send the original receipts to your insurance company to be reimbursed.
Do you accept WSIB or MVA cases?
We do not accept any Workplace Safety & Insurance Board (WSIB) or motor vehicle accident (MVA) cases.
Are 613 Physio clinicians registered with the College of Physiotherapists?
Yes, all the clinicians are registered with the College of Physiotherapy of Ontario.
What happens during my first visit?
Your initial assessment is typically a 45-60 minute consultation involving both assessment and treatment. During the appointment, can you expect to:
- Have the full history of your condition/injury documented as well as record your medical history.
- Have a physical examination performed for the area involved.
How should I dress?
If you come to your appointment directly from work, please bring some clothes to change into when you get to your appointment. Some patients wear or change into their workout clothes. Before you decide on what to wear, it’s important to consider what part of the body you are having treated. Your therapist will need to have access to the body part in question. Shorts are suitable for back and leg injuries, sleeveless tops for arm injuries.
What happens after the initial assessment?
Following your assessment, an explanation of the findings will be given. Your treatment options as well as a treatment plan will then be discussed with you.
Is physiotherapy for me?
During your initial assessment, a physiotherapist will discuss with you if physiotherapy treatment is appropriate or if further testing is required. At this point you will be informed of the best course of action and if necessary, arrange an onward referral.
How soon can I get an appointment?
Most new patients are able to book in for an initial assessment within 1 week.
What type of payment methods do you accept?
613 Physio accepts cash, credit cards and E-transfers.
“
It is my pleasure to recommend 613 Physio. I have a broken body, everything from a knee replacement and back issues to diabetic neuropathy, and with the professional service and guidance I receive from Karen and Tracy I am staying out of a wheelchair. They are motivational and stay up to date with new therapies, and they always find a way to work around my issues with great results. They are without a doubt a tremendous asset to the physiotherapy and kinesiology disciplines and I recommend them without any hesitation.
— Brenda Nelson